Terms & conditions

Booking with us

Sky Nails And Lounge takes appointments online, over the phone and at the counter. Calls to our booking line are answered by an automated receptionist that can book, move and cancel appointments for you. To change or cancel a booking, call us — the earlier the better, so the time can go to somebody else.

Appointment text messages

The Sky Nails And Lounge appointment notifications program sends text messages about your own appointments: booking confirmations, reminders, and notices when something about your visit changes. You receive them after you book and give us your mobile number; they are not a condition of booking. How you opt in is shown on our Text messages page.

• Message frequency varies with your appointments — usually two per visit, a confirmation and a day-before reminder, and one more if we have to move or cancel it.
• Message and data rates may apply.
• You can cancel the SMS service at any time by replying STOP. After you reply STOP, we will send one final message confirming you are unsubscribed, and you will receive no further texts from us. To rejoin, book another appointment or ask us to add you back. Opting out of texts does not cancel your appointments.
• If you are experiencing issues with the messaging program, reply HELP for assistance, or call us directly at (832) 617-8558.
• Carriers are not liable for delayed or undelivered messages. An appointment stands whether or not a text about it arrives.

Support

Questions about a booking, a message, or these terms: call (832) 617-8558 or ask at the front desk. Our privacy policy describes what information we keep and how it is used.